FOR "STARTER" AND "ONE TIME USE" THE FOLLOWING FEES MAY APPLY
BASICS
- Incoming Mail: Sfr 1.00 per incoming mail (letter or package)
- Open & Scan request: Sfr 0.50 per .pdf page scanned (incoming fees are not counted for scanned documents)
- Consolidation: Sfr 3 per item we consolidate with an other item
- Unpacking, Repacking, Picturing content: Sfr 65.00 per hour of work with a minimum of 10 minutes invoiced for each request.
- We can dispatch or discard content, but we can’t save anything for future shipments.
- Forward request: Sfr 3.00 per item, packages Sfr 9.00 based on the volume.
Custom declaration: (CN22 & CN23)
- Custom declarations are made on real values or invoices sent by the shipper.
- We sign the custom declaration on your behalf, please do not ask us to undervaluate the content to save on custom duties.
- We forward content after verification and declare it as merchandise.
Additional services – fees :
- Tracking numbers: Sfr 6.00 on small packages and envelopes Sfr 3.00 on large packages with online declaration.
- Wrong address: Sfr 10.00 to pickup your shipment at the local post office.
- Specific signature items : (please avoid as it is generating fees even if we are unable to sign for you) Sfr 35.00 Actes Judiciaires, Actes de poursuite, Encombrants (bulky) , Reception against payment.
- VAT and incoming fees prepayment: Sfr 35.00 to avoid shipment return. Please ensure your shipments are VAT prepaid to avoid these fees.
- Printing third party labels : Sfr 15.00, we print your own DHL, FedEx, UPS labels and organise pick up for you with your favorite carriers
- Storage fees: First 15 days free then
- Sfr 8.00 per month or part thereof per box (except oversized items Sfr 0.50/kilo/day from 1st day).
- Sfr 2.00 per month or part thereof per letter (Sfr 4.00 per letter after 6 months and discarded after 12 months)
- PickUp fees: Sfr 10.00 (by appointment 48 hours in advance only – only during business days).
- Re-activation fees: Sfr 35.00 (after payment interruption, suspension or closure of account).
- Recycle: Free for letters, based on weight for parcels