{"id":3101,"date":"2026-03-27T11:51:15","date_gmt":"2026-03-27T11:51:15","guid":{"rendered":"https:\/\/swissmailbox.com\/?page_id=3101"},"modified":"2026-04-30T10:11:50","modified_gmt":"2026-04-30T10:11:50","slug":"conditions-generales-utilisation","status":"publish","type":"page","link":"https:\/\/swissmailbox.com\/en\/terms-of-use\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"<div id=\"fws_6a7b1b7cd48b9\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  zindex-set mobile-disable-bg-image-animation height_desktop_500px height_tablet_400px height_phone_250px right_padding_8pct left_padding_8pct nectar-overflow-hidden\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 100;\"><div class=\"row-bg-wrap\" data-bg-animation=\"fade-in\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" style=\"background-color: #FFFFFF;\" ><div class=\"row-bg viewport-desktop using-image using-bg-color\"  style=\"background-image: url(https:\/\/swissmailbox.com\/wp-content\/uploads\/2026\/02\/SMB-Man-Case-Study-2.jpg); background-position: center center; background-repeat: no-repeat; background-color: #FFFFFF; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background-color:#2E3243;  opacity: 0.8; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding column_position_static el_spacing_0px inherit_tablet inherit_phone\"  data-padding-pos=\"top-bottom\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6a7b1b7cd589d\" data-midnight=\"\" data-column-margin=\"none\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_20px left_padding_20px right_padding_phone_5px left_padding_phone_5px\"  style=\" z-index: 10;\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding force-desktop-text-align-center inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-responsive-text font_size_phone_30px font_line_height_1-5 nectar-link-underline-effect\" style=\"color: #FFFFFF;\" data-inherit-heading-family=\"h1\"><h1 style=\"text-align: center\">Terms of Use<\/h1>\n<\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a7b1b7cd673b\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top  zindex-set mobile-disable-bg-image-animation nectar-overflow-hidden\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 100;\"><div class=\"row-bg-wrap\" data-bg-animation=\"fade-in\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" style=\"background-color: #FFFFFF;\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #FFFFFF; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-1-percent column_position_static el_spacing_0px padding-5-percent_tablet padding-5-percent_phone\"  data-padding-pos=\"left-right\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 30px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a7b1b7cd739c\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-2-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-responsive-text font_size_desktop_14px font_size_tablet_14px font_size_phone_14px nectar-link-underline-effect\" style=\"color: #4E6476;\"><p class=\"p1\"><strong>1. Scope<\/strong><br \/>\nThese Terms and Conditions govern the use of the SwissMailBox S\u00e0rl website and the services offered. By accessing our services, you accept these terms.<\/p>\n<p class=\"p1\"><strong>2. Legal Information<\/strong><br \/>\nOperator: SwissMailBox S\u00e0rl<br \/>\nAddress: Rue le Corbusier 12 \u2013 1208 Geneva<br \/>\nPhone: +41 78 440 7636<br \/>\nEmail: admin@swissmailbox.com<br \/>\nVAT: CHE-446.287.104<\/p>\n<p class=\"p1\"><strong>3. Terms of Use<\/strong><br \/>\nThe user must be at least 18 years old. They are responsible for the information provided and the use of their account.<\/p>\n<p class=\"p1\"><strong>4. User account<\/strong><br \/>\nYou are responsible for the security of your account. All activity conducted through your account is your responsibility.<\/p>\n<p class=\"p1\"><strong>5. Services and Storage<\/strong><br \/>\nSwissMailBox S\u00e0rl offers mail and parcel reception, scanning, and storage services.<br \/>\nMail storage: free for one year. After this period, documents are automatically destroyed without notice.<br \/>\nMagazine and newspaper storage: free for six months. After that, they are automatically destroyed without notice.<br \/>\n\u2013 Package storage:<span class=\"Apple-converted-space\">\u00a0 <\/span>First 15 days free. Billed according to service fees, for a maximum of six months.<\/p>\n<p class=\"p1\"><strong>6. Payment and Termination<br \/>\n<\/strong>In case of non-payment after 30 days, services may be suspended or terminated.<\/p>\n<p class=\"p1\"><strong>7. Responsibility<br \/>\n<\/strong>SwissMailBox S\u00e0rl is responsible in accordance with Swiss law.<br \/>\nAll liability is excluded in case of:<br \/>\nMinor fault<br \/>\n\u2013 Indirect damages<br \/>\nLiability for gross negligence or intentional misconduct is not excluded.<\/p>\n<p class=\"p1\"><strong>8. Personal Data<br \/>\n<\/strong>Data processing is governed by our Privacy Policy.<\/p>\n<p class=\"p1\"><strong>9. Intellectual Property<br \/>\n<\/strong>All site content is protected. Reproduction is prohibited without authorization.<\/p>\n<p class=\"p1\"><strong>10. External links<br \/>\n<\/strong>We are not responsible for the content of third-party websites.<\/p>\n<p class=\"p1\"><strong>11. Modifications<br \/>\n<\/strong>We may change these terms at any time.<\/p>\n<p class=\"p1\"><strong>12. Governing Law and Jurisdiction<br \/>\n<\/strong>Applicable law: Switzerland<br \/>\nLegal: Geneva<\/p>\n<p class=\"p1\"><strong>13. Contact<br \/>\n<\/strong><a href=\"mailto:admin@swissmailbox.com\">admin@swissmailbox.com<\/a><\/p>\n<p class=\"p1\"><strong>Update: March 2026<\/strong><\/p>\n<\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a7b1b7cd85f2\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top  zindex-set mobile-disable-bg-image-animation nectar-overflow-hidden\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 100;\"><div class=\"row-bg-wrap\" data-bg-animation=\"fade-in\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" style=\"background-color: #FFFFFF;\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #FFFFFF; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-1-percent column_position_static el_spacing_0px padding-5-percent_tablet padding-5-percent_phone\"  data-padding-pos=\"left-right\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 10px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a7b1b7cd9bb4\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"10%\" data-bottom-percent=\"10%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle parallax_section height_desktop_50px height_tablet_120px height_phone_120px\"  style=\"padding-top: calc(100vw * 0.10); padding-bottom: calc(100vw * 0.10); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image using-bg-color\" data-parallax-speed=\"fast\" style=\"background-image: url(https:\/\/swissmailbox.com\/wp-content\/uploads\/2026\/02\/SMB-Delivery-1.jpg); background-position: left top; background-repeat: no-repeat; background-color: #FFFFFF; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background-color:#2E3243;  opacity: 0.8; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-split-heading\" data-align=\"default\" data-m-align=\"inherit\" data-text-effect=\"default\" data-animation-type=\"default\" data-animation-delay=\"0\" data-animation-offset=\"\" data-m-rm-animation=\"\" data-stagger=\"\" data-custom-font-size=\"false\" ><div class=\"heading-line\" > <div><h2><strong>SwissMailBox<\/strong><\/h2> <\/div> <\/div><div class=\"heading-line\" > <div><h2>Simple and smart solutions!<\/h2> <\/div> <\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Terms of Use 1. Scope These General Terms and Conditions govern the use of the SwissMailBox S\u00e0rl website and the services offered. By accessing our services, you agree to these terms...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3101","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales d\u2019utilisation - SwissMailBox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swissmailbox.com\/en\/terms-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales d\u2019utilisation - SwissMailBox\" \/>\n<meta property=\"og:url\" content=\"https:\/\/swissmailbox.com\/en\/terms-of-use\/\" \/>\n<meta property=\"og:site_name\" content=\"SwissMailBox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/swissmailbox\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-30T10:11:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/swissmailbox.com\/wp-content\/uploads\/2026\/03\/SMB-Matterhorn-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1065\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/swissmailbox.com\\\/conditions-generales-utilisation\\\/\",\"url\":\"https:\\\/\\\/swissmailbox.com\\\/conditions-generales-utilisation\\\/\",\"name\":\"Conditions g\u00e9n\u00e9rales d\u2019utilisation - 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