{"id":3020,"date":"2026-03-27T09:25:19","date_gmt":"2026-03-27T09:25:19","guid":{"rendered":"https:\/\/swissmailbox.com\/?page_id=3020"},"modified":"2026-04-30T10:13:22","modified_gmt":"2026-04-30T10:13:22","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/swissmailbox.com\/de\/foire-aux-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"fws_6a23399f4693b\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  zindex-set mobile-disable-bg-image-animation height_desktop_500px height_tablet_400px height_phone_250px right_padding_8pct left_padding_8pct nectar-overflow-hidden\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 100;\"><div class=\"row-bg-wrap\" data-bg-animation=\"fade-in\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" style=\"background-color: #FFFFFF;\" ><div class=\"row-bg viewport-desktop using-image using-bg-color\"  style=\"background-image: url(https:\/\/swissmailbox.com\/wp-content\/uploads\/2026\/02\/SMB-Man-Case-Study-2.jpg); background-position: center center; background-repeat: no-repeat; background-color: #FFFFFF; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background-color:#2E3243;  opacity: 0.8; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding column_position_static el_spacing_0px inherit_tablet inherit_phone\"  data-padding-pos=\"top-bottom\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6a23399f47c23\" data-midnight=\"\" data-column-margin=\"none\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_20px left_padding_20px right_padding_phone_5px left_padding_phone_5px\"  style=\" z-index: 10;\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding force-desktop-text-align-center inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-responsive-text font_size_phone_30px font_line_height_1-5 nectar-link-underline-effect\" style=\"color: #FFFFFF;\" data-inherit-heading-family=\"h1\"><h1 style=\"text-align: center\">FAQ \u00b7 Foire aux questions<\/h1>\n<\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a23399f48ff9\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 30px; padding-bottom: 30px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-2-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"toggles accordion\" data-br=\"\" data-starting=\"closed\" data-style=\"minimal\"><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4ae88\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4ae88\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Pourquoi choisir SwissMailBox ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4ae88\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4ae88\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">SwissMailBox accompagne des voyageurs, expatri\u00e9s, digital nomads, entreprises et particuliers dans le monde entier en num\u00e9risant leur courrier postal afin qu\u2019ils puissent y acc\u00e9der en ligne.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4b3d6\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4b3d6\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Est-ce cher d\u2019avoir une adresse en Suisse ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4b3d6\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4b3d6\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Nos abonnements commencent \u00e0 partir de CHF 9.99 par mois.<\/span><br \/>\n<span style=\"color: #4e6476\">Postfachadresse mit:<\/span><\/p>\n<p><span style=\"color: #4e6476\">c\/o SwissMailBox #123<\/span><br \/>\n<span style=\"color: #4e6476\">12 rue Le Corbusier<\/span><br \/>\n<span style=\"color: #4e6476\">1208 Gen\u00e8ve \u2013 Suisse<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4b9e7\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4b9e7\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Puis-je avoir une adresse sans mention SwissMailBox ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4b9e7\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4b9e7\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Oui, avec une offre de domiciliation. Cela est recommand\u00e9 pour un usage professionnel.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4bdb2\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4bdb2\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Comment suis-je inform\u00e9 de la r\u00e9ception d\u2019un courrier ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4bdb2\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4bdb2\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Vous recevez une notification par email d\u00e8s r\u00e9ception. Vous pouvez ensuite vous connecter \u00e0 votre compte et nous indiquer l\u2019action souhait\u00e9e.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4c18f\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4c18f\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Travaillez-vous avec des partenaires ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4c18f\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4c18f\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Oui, nous utilisons certaines infrastructures partenaires pour garantir un service fiable, en compl\u00e9ment de nos propres services.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4c53f\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4c53f\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Y a-t-il des probl\u00e8mes avec certains transporteurs ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4c53f\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4c53f\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Nous n\u2019acceptons pas les livraisons via DPD Suisse en raison de probl\u00e8mes de fiabilit\u00e9. Merci d\u2019utiliser d\u2019autres transporteurs.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4c90d\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4c90d\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Quels services proposez-vous ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4c90d\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4c90d\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Nous proposons principalement :<\/span><\/p>\n<ul>\n<li><span style=\"color: #4e6476\">Offre <em>starter<\/em> : pour un usage personnel<\/span><\/li>\n<li><span style=\"color: #4e6476\">Offre <em>domiciliation<\/em> : adresse d\u00e9di\u00e9e (priv\u00e9e ou entreprise)<\/span><\/li>\n<li><span style=\"color: #4e6476\">Offre <em>one time use<\/em> : r\u00e9ception et r\u00e9exp\u00e9dition unique<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #4e6476\">Nous accompagnons \u00e9galement les entreprises (comptabilit\u00e9, juridique, immobilier).<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4d099\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4d099\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Pourquoi demandez-vous une pi\u00e8ce d\u2019identit\u00e9 ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4d099\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4d099\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Pour des raisons l\u00e9gales et de s\u00e9curit\u00e9, nous devons v\u00e9rifier l\u2019identit\u00e9 des utilisateurs. Toute utilisation frauduleuse est strictement interdite.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4d462\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4d462\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Comment estimer les frais de r\u00e9exp\u00e9dition ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4d462\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4d462\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Nous utilisons principalement les services postaux suisses. Un calculateur est disponible sur le site de La Poste suisse.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4d837\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4d837\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Proposez-vous des services sur mesure ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4d837\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4d837\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Oui : consolidation de colis, envois en masse, personnalisation d\u2019enveloppes, services administratifs.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4dc03\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4dc03\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Pouvez-vous tout scanner ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4dc03\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4dc03\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">En g\u00e9n\u00e9ral oui, sauf : publicit\u00e9s, catalogues, livres ou objets volumineux. Pour les colis : photo + d\u00e9tails, ouverture sur demande.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4dfa7\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4dfa7\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Comment payer ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4dfa7\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4dfa7\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Paiement mensuel par carte bancaire. Autres options : virement bancaire, TWINT, Apple Pay, cryptomonnaies (sur demande).<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4e39a\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4e39a\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Ouvrez-vous mon courrier ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4e39a\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4e39a\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Uniquement sur instruction. Nous pouvons ouvrir certains colis pour les formalit\u00e9s douani\u00e8res.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4e75c\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4e75c\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Quel est le d\u00e9lai de traitement ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4e75c\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4e75c\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">La majorit\u00e9 des courriers est trait\u00e9e sous 24 heures apr\u00e8s r\u00e9ception.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4eb64\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4eb64\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Exp\u00e9diez-vous du courrier et des colis ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4eb64\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4eb64\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Oui, selon vos instructions : num\u00e9risation, destruction ou r\u00e9exp\u00e9dition.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4ef0c\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4ef0c\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Comment pouvez-vous aider mon entreprise ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4ef0c\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4ef0c\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Nous proposons des solutions sur mesure pour la gestion logistique, les retours clients et les envois internationaux.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a23399f4f2b7\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a23399f4f2b7\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Exp\u00e9diez-vous tous les types de marchandises ?<\/a><\/h3><div id=\"toggle-panel-6a23399f4f2b7\" role=\"region\" aria-labelledby=\"toggle-button-6a23399f4f2b7\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><span style=\"color: #4e6476\">Non. Nous respectons strictement les lois suisses et internationales.<\/span><\/p>\n<p><span style=\"color: #4e6476\">Produits interdits (liste non exhaustive) :<\/span><\/p>\n<ul>\n<li><span style=\"color: #4e6476\">drogues et substances ill\u00e9gales<\/span><\/li>\n<li><span style=\"color: #4e6476\">armes, munitions, explosifs<\/span><\/li>\n<li><span style=\"color: #4e6476\">animaux vivants<\/span><\/li>\n<li><span style=\"color: #4e6476\">contrefa\u00e7ons<\/span><\/li>\n<li><span style=\"color: #4e6476\">mati\u00e8res dangereuses<\/span><\/li>\n<li><span style=\"color: #4e6476\">restes humains<\/span><\/li>\n<li><span style=\"color: #4e6476\">objets interdits par la loi<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #4e6476\">En cas de doute, contactez-nous avant exp\u00e9dition.<\/span><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a23399f50651\"  data-column-margin=\"default\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top  zindex-set mobile-disable-bg-image-animation nectar-overflow-hidden\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 100;\"><div class=\"row-bg-wrap\" data-bg-animation=\"fade-in\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" style=\"background-color: #FFFFFF;\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #FFFFFF; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col padding-1-percent column_position_static el_spacing_0px padding-5-percent_tablet padding-5-percent_phone\"  data-padding-pos=\"left-right\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 10px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a23399f523f9\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"10%\" data-bottom-percent=\"10%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle parallax_section height_desktop_50px height_tablet_120px height_phone_120px\"  style=\"padding-top: calc(100vw * 0.10); padding-bottom: calc(100vw * 0.10); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image using-bg-color\" data-parallax-speed=\"fast\" style=\"background-image: url(https:\/\/swissmailbox.com\/wp-content\/uploads\/2026\/02\/SMB-Delivery-1.jpg); background-position: left top; background-repeat: no-repeat; background-color: #FFFFFF; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background-color:#2E3243;  opacity: 0.8; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-split-heading\" data-align=\"default\" data-m-align=\"inherit\" data-text-effect=\"default\" data-animation-type=\"default\" data-animation-delay=\"0\" data-animation-offset=\"\" data-m-rm-animation=\"\" data-stagger=\"\" data-custom-font-size=\"false\" ><div class=\"heading-line\" > <div><h2><strong>SwissMailBox<\/strong><\/h2> <\/div> <\/div><div class=\"heading-line\" > <div><h2>Einfache und smarte L\u00f6sungen!<\/h2> <\/div> <\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQ \u00b7 Foire aux questions Pourquoi choisir SwissMailBox ? SwissMailBox accompagne des voyageurs, expatri\u00e9s, digital nomads, entreprises et particuliers dans le monde entier en num\u00e9risant leur courrier postal afin qu\u2019ils...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3020","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - SwissMailBox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swissmailbox.com\/de\/foire-aux-questions\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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